We Solve Problems of Service Evolution

​​​Free Flight Emu helps people like you, who change lives and communities, to identify and solve the problems which get in the way of the difference you make. 

 We strive to understand your purpose and challenges, uncover what drives them, and will provide you with the relevant tools, information, and tangible support to build upon these; together, we create services and communities which are more sustainable, effective, and meaningful.

Emancipate Your Difference


​We understand the strain of wearing too many hats at once - we've been there too. 

Now, we provide the service we wished for, when it was us in your shoes. ​We help you solve problems, improve your cost-structure and income, and channel your purpose into meaningful results. ​

We tailor a service mix to your unique circumstances and needs 

Our services blend skills, tools, and experience across strategy and culture; analytics; service delivery and governance, and much more (including hands-on support). ​

Some examples of our services are below, but we offer much more. ​Please call or email us for a free, friendly, and obligation-free initial consult to discuss how we could most effectively work together to achieve your goals.


Filter the Noise

We uncover what helps and hinders your purpose and objectives in coming to fruition - saving you time, stress, and creating opportunities to extend your impact. 

 Our analyses are practical, objective, and comprehensive; and well suited to both specific situations and problems, or gaining a broader insight into your circumstances and options. 

For example: 

- Assess performance and its trajectory 

-Uncover and understand market opportunities and threats 

-Reduce process costs and duration 

-Enhance efficiency and efficacy 

-Inform decisions, equip projects, and strengthen bids with robust, targeted data

Turn Goals into Results

Using our expertise and experience in strategic change management, we'll help you align culture, process, and market forces into a cohesive strategy for effective and lasting change.  

We'll help you recognise and manage assumptions, articulate and test hypotheses, and establish a constructive culture and framework conducive to creating and sustaining success. 

 Examples include: 

- Strategic planning and facilitation 

- Program/service design 

- Implementation coaching 

- Managing culture, cohesion, and inclusion

 - Identify variances between stakeholder experience, satisfaction, and needs

Stay Ahead of Change


Staying on top of sector/market changes can be exhausting. Let us free you to focus on the things which matter most. 

Free Flight Emu's Executive Counsel service distills heavy reports into light conversation (or precis), rich with strategic content tailored specifically to your needs and circumstances. 

 Save days of reading, and stay ahead of the curve.​This is our most proactive and best value service. Please email or call us for more information.



Service benefits include:

Our main driver is non-financial, so we price fairly, and strive to keep costs down. Due to our breadth of scope we can't give quotes without first discussing the your needs. 

 Subject to circumstances, we are receptive to offers of in-kind services, and offer discounts for values-aligned projects.

  • Positive cultural change 
  • Greater client, workforce, and funder satisfaction 
  • Enhanced reputationWorkload reliefReduced costsIncreased income 
  • New and/or more sustainable competitive advantage and flexibility​​ 
  • Robust and effective governance
  • Identify & avoid risks 
  • Improve supply chain flexibility
  • Recognise and avoid project risks before they derail you
  • Enhance project learning insights 
  • Increase visibility & control over sustainability, efficacy, & growth

By understanding your needs, and those of your services, their recipients, and funders, we create sustainable value across your supply chain. Our solutions help you remain ahead of changing environments, and true to your purpose.

For more information, or just to chat (at no cost) about your challenges and needs, please: call Chris on 0434 287 924, or send us an email via Boom@FreeFlightEmu.com*.



 * Why 'Boom'? Emu communication is largely gestural, but vocal communication is often described as sounding like a boom.